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Transportation Program: VAST

The Volunteers Assisting Seniors with Transportation (VAST) Program is designed to meet the needs of seniors who have an essential but non-urgent medical appointment and/or have exhausted all other options to obtain a ride by Paratransit, Wheels Dial-A-Ride, relatives, friends or neighbors. Our free program supplements existing public and Paratransit services by providing door through door transportation via volunteer drivers and CityServe staff. The program does not provide emergency or same day transportation and are at the mercy of willing volunteers available.

Eligibility Requirements:

  • Seniors 60 and over
  • Live in Dublin, Pleasanton, Livermore and Sunol
  • Unable to find a ride with a relative, friend or use other means of transportation
  • Able to transfer in and out of a vehicle without assistance.
  • Need a ride to a medical appointment or health related service locally.

​Hours:  Rides are available Monday – Friday by advance appointment only. 

Cost: All rides are provided FREE of charge. 

Service Area: We will attempt to find a volunteer driver for a medical appointment anywhere in the Greater Bay area, but primarily focus on the Tri-Valley Area.

Drivers: Volunteers are local community members who are interested in helping seniors. Volunteer drivers and travel escorts are recruited, screened, trained and supervised by CityServe Program staff. Criminal background checks are conducted on all volunteers. Volunteers drive their own vehicles and must abide by strict privacy and confidentiality guidelines.

To inquire about registering for the program contact: Diana Houghtaling at diana@cityservecares.org or to become a volunteer driver contact serve@cityservecares.org or call (925) 222-CARE / 2273.

Funding for this project is provided by Alameda County Transportation Commission (ACTC) Measure B.
​For more information, please visit

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