Why we do it!

I just wanted to send a HUGE THANK YOU to your team at City Serve, but especially to Cailee Fitzgerald!

Cailee has gone above and beyond in helping me not only get back into may apartment, but also to help me make sure that I can pay maintain it.  She has ensured that my children have diapers and that we have food to eat; and the volunteers that did get groceries for me and my babies made sure to get all of the healthy foods that I try to maintain in our household, along with bubbles and crayons for my babies to play with!  I have reached out to Cailee about a variety of topics and she has put me in touch with numerous resources that were able to help me in many different ways; from resources for rent, programs that help with utilities, groceries, child care, and even low-income legal assistance!  I honestly don’t know what I would have done without her the past couple of months!  It really touches my heart that there are such caring people in this world and she is definitely one of the special ones!
Thank you so much to Cailee and the rest of the team… I cannot encapsulate into words just how impact this has been for me during a time that could have been so much more difficult and stressful than it was thanks to her support!


Covid-19 Response 4.22.2020

Our crisis volunteers & staff helped at the Asbury shower and laundry outreach today. The showers and laundry services will be available to all unsheltered neighbors M-W 12-4pm. Please get the word out! The CityServe team and volunteer’s will be there to offer supportive services every Wednesday 12-4pm. Thank you to all our volunteers & donors for stepping up so we can provide supplies at this outreach as well as fun kid’s packs over at the hotels after. We are grateful for all the support!!


Covid-19 Response 4.18.2020

We had the best little helpers do an emergency grocery drop-off today. They delivered to a homeless family of 4; a mom, and her 3 kids who have have been temporarily sheltered at one of our hotels in response to Covid-19. Not only did they shop with their mommy and deliver the food they hand wrote letters to all the kids. We got a text from the mom later who was in tears and said her kids are now writing them letters back. Such a sweet connection. Our heart is to not only serve or house people, but to bring dignity through connected relationships. Thank you to these young little helpers and the mommy that is showing them selflessness and mercy.


Covid-19 Response 4.16.19

During the shelter-in-place our case managers have been in close contact with those who are homebound or struggling to get out of their home to shop for groceries. Our crisis response volunteers spent time packing hygiene packs and household goods, then headed out to shop and deliver to single mom’s, seniors, veterans and struggling families. To date, we have served 34 households through our benevolence fund from local faith communities and individual donors. Each week we continue to identify families & individuals in need for our next outreach. Thank you to all our rock star donors and willing volunteers who make this care support possible!


Thankful 3.30.2020

When the shelter-in-place order went in to effect for the Bay Area, we checked-in to see how we could support one of our sheltered participants. Due to the pandemic, her work hours have been cut and she expressed a need for groceries and rental assistance. A CityServe volunteer delivered groceries to the family and her case manager has provided resources for Livermore families struggling to pay rent. She is staying optimistic, applying for additional work, and is very grateful to CityServe. After the groceries were delivered she send a message, “My Daughters were so happy and felt so blessed to have food delivered and keep to store at home! As a single Mother living paycheck to paycheck and trying to pay all bills is not so easy. Our family is so great full for all of the help CityServe and the volunteers have provided us with.”

A special thanks goes out to all the volunteers and donations received during this pandemic, allowing us to reach families like this one.