CITY SERVE

Opportunities

JOB DESCRIPTION

Position: Health Educator
Department: Direct Services - Senior Services
Reports To: Erik Estrada, Program Manager Health & Wellness Program, FLSA Status: Full-time | Part-time; Non-exempt
Work Location: Tri-Valley

JOB SUMMARY

Reports to the Health Education Manager and implements evidence-based Fall Prevention and Finding Wellness programs throughout Alameda County to address fall risk factors and substance use prevention in the older adult population.

ESSENTIAL DUTIES

  • ●  Prepare and present fitness and nutrition-based classes including:

    • ○  Planning gentle exercise programs with music.

    • ○  Teaching correct form for exercise.

    • ○  Preparing nutrition education lesson plans and handouts.

  • ●  Collect and maintain program data including attendance records, release of liability, and other necessary documentation.

  • ●  Preparing and submitting necessary monthly reports on time.

  • ●  Coordinating with other agencies and institutions as needed.

  • ●  Perform other duties as assigned.

    EDUCATION & EXPERIENCE

  • ●  Bachelor’s Degree in Kinesiology and/or strong nutrition background is desired.

  • ●  Experience in preparing and teaching health education classes.

  • ●  Experience in working with the older adult population.

  • ●  Excellent verbal and written communication skills .

  • ●  Ability to interact effectively with persons of all backgrounds.

  • ●  Must possess current legal US working status.

    SPECIAL REQUIREMENTS

    Must be able to produce a clean CA Driver’s License and evidence of insurance coverage. Driving your personal vehicle for business purposes is a requirement of the position.

1613 PO Box | Pleasanton, CA 94566 | (925) 222-CARE (2273) | www.cityservecares.org

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions.

  • ●  Regularly sitting for prolonged periods of time.

  • ●  Regularly operate a computer and other office productivity machinery (i.e. calculator,

    copy machine, and computer printer).

  • ●  Regularly communicate and must be able to exchange accurate information.

  • ●  Regularly walk, bend, stoop, use hands to finger, handle or feel, and reach with hands and

    arms.

  • ●  Occasionally lift and/or move up to 25 pounds.

  • ●  Stairs may be needed to access some areas.

  • ●  Frequent meetings outside the office, including during the evening and on weekends.

  • ●  Able to drive to off-site meetings, appointments and/or run errands.

    WORK ENVIRONMENT

    This job is a fast-paced position that includes a high volume of individual and family contact, collaboration with various community agencies, as well as computer entry and tracking and requires cultural/racial diversity and sensitivity. The work is conducted in a work environment that could include shared work spaces, various amounts of noise levels and exposure to unusual elements including extreme temperatures, smoke, dust, or other unpleasant odors while visiting other sites. This position may have contact with a wide range of volunteers, patrons, partners, vendors, city leaders and participants.

    This job is a fast-paced position that includes a high volume of individual and family contact, collaboration with various community agencies, as well as computer entry and tracking and requires cultural/racial diversity and sensitivity. The work is conducted in offices and other community sites. This position may have contact with a wide range of volunteers, patrons, partners, vendors, city leaders and participants.

    This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. 

JOB DESCRIPTION 

Position: Senior 60+ Care Coordinator APS trained

Department: Senior Services Division

Reports To: Sr. Program Manager

Status: Part-time; Non-exempt 

Work Location: Tri-Valley 

JOB SUMMARY 

Senior Care Coordinators (caseworkers) work with participants that are 60+ years old, care advocates, volunteers and senior service providers to create and manage a comprehensive care plan that takes the participant from being in crisis to building and/or maintaining stability or increasing quality of life through socialization. They collaborate, advocate, reach and elevate others as they manage three main areas of responsibility within their job function. 

ESSENTIAL DUTIES 

Under the direction of the Crisis Stabilization Sr. Program Manager a Senior Care Coordinator will perform the following duties in three different areas: 

Service Delivery: 

Provide radical hospitality to clients and others they come into contact with when representing CityServe of the Tri-Valley. 

Determine a participant’s eligibility by completing intake/ assessments/ APS referrals and determining other treatment objectives and plans. 

Establish care coordination plans for each participant assigned by the Client Services Manager. 

Manage a caseload of 20 to 30 (full time) or 12 to 20 (part time) clients and assess their needs while working in partnership to both create and manage a care plan for each participant. 

Collaborate with CityServe’s volunteer network as well as other service providers on behalf of clients. 

Attend and represent CityServe at assigned outreaches and meetings.

Answer phones and connect individuals with appropriate staff, partners and volunteers. 

Facilitate care sessions with all assigned senior participants and walk-ins.

Improves treatment results by evaluating, re-designing processes and implementing changes. 

Resourcing: 

Become a resource specialist by being knowledgeable about various types of resources, services and classes available for senior participants in the Tri-Valley.

Problem solve to strategically work through resource and service gaps with senior participants 

Determine the basis of a senior participant’s eligibility for different types of services. 

Administrative Duties: 

Maintain current data entry, reports and special projects as needed on all required platforms. 

Maintain CityServe google calendar to show how time is spent on a daily basis.

Manage all assigned job functions with a good balance: Answering phones, attending outreaches, being the care coordinator of the day and managing a full caseload. 

Prepares reports by collecting, analyzing, and summarizing data and trends.

Perform other duties as assigned. 

Story Telling: 

Share stories regarding the various milestones of each senior participant such as those working in partnership with volunteers, other service providers and the community to achieve their goals. 

EDUCATION & EXPERIENCE 

1 to 2 years of experience working with either housed, unhoused or APS senior individuals or with in crisis situations and working to stabilize people in need.

Proficient in using Microsoft Office and Google Suite. 

Experience using different types of databases recommended. 

Experience with addiction and mental health needs is preferred.

College degree or combination of job related education such as experience in Social Welfare, Gerontology, Human Development or a related discipline.

Have a working knowledge of county and local area resources. 

SPECIAL REQUIREMENTS 

Must be able to produce a clean CA Driver’s License and evidence of insurance coverage. Driving your personal vehicle for business purposes is a requirement of the position.

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions. 

Regularly sitting for prolonged periods of time. 

Regularly operate a computer and other office productivity machinery (i.e. calculator, copy machine, and computer printer). 

Regularly communicate and must be able to exchange accurate information.

Regularly walk, bend, stoop, use hands to finger, handle or feel, and reach with hands and arms. 

Occasionally lift and/or move up to 25 pounds. 

Stairs may be needed to access some areas. 

Frequent meetings outside the office, including during the evening and on weekends. 

Able to drive to off-site meetings, appointments and/or run errands.

WORK ENVIRONMENT 

This job is a fast-paced position that includes a high volume of individual and family contact, collaboration with various community agencies, as well as computer entry and tracking and requires cultural/racial diversity and sensitivity. The work is conducted in a work environment that could include shared work spaces, various amounts of noise levels and exposure to unusual elements including extreme temperatures, smoke, dust, or other unpleasant odors while visiting other sites. This position may have contact with a wide range of volunteers, patrons, partners, vendors, city leaders and participants. 

 

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. 

HOW TO APPLY

Email HR by clicking “Apply Today!” below with your cover letter. Please attach your resume, and note your name and the title of the position in the subject line.

Thank you for your interest in joining our team and making a difference for the Tri-Valley!

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