The foundation of our care model is to bring the “human” into the human services. The care and compassion we offer through our volunteer base and team of care coordinators is the reason the three cities have asked us to step into the gap to help others connect all the dots. Our goal is to continue emanating compassion as we walk alongside people in need while they move towards stability and sustainability.

The care model motivates clients to access services available to them, learn about resources specific to their situation and participate in crafting a sustainability plan that is achievable and fulfilling.

Our team of care coordinators uses a model we call the “care wheel” to assess and individuals basic needs, emotional health and well-being, community, connections, physical health, vocational/educational and financial health. CityServe then educates, resources and refers participants to specific services, but we also ensure participants are given the tools, documents, and information needed to access those services. Our unique approach is infused with compassion and allows CityServe to meet a wide variety of needs in collaboration with our Mercy Space Partners.