What We Do

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ABOUT US

OUR SERVICES

Our values are to CARE for those in crisis, COORDINATE vital resources and CONNECT those in need with willing volunteers to walk through life. We offer professional case management, but we rely on our network of volunteer to provide FREE services to those in the greatest need.

CARE: Trained volunteers serve alongside participants enrolled in case management to help assist in meeting goals and supporting them in the process of stabilization.These volunteers work closely with the professional case managers to add a layer of care and compassion.

CARE: Our team of professional crisis intervention specialists are available to assist those in crisis with immediate wrap-around services, help identify potential benefits available, assist in preparing vital documents and work together in setting stabilization goals with a caring, participatory and inspiring approach.

 

COORDINATE: Our staff will work directly with our partner service providers to coordinate essential services and make referrals.

 

CONNECT: When a participant is fairly stabilized a case manager will offer to match them with a community care advocate for 3 months of ongoing support and relationship.

 

CARE: CityServe volunteers provide spiritual, marital and relational counseling, mentoring (all-ages), general tutoring (all-ages), food, clothing, amenities and other services to help families in crisis.

 

COORDINATE: We also provide referrals for addiction counseling, emergency resources and shelter. Beginning in October of 2017, we will have pastoral counseling available every Thursday from 2pm to 4pm by appointment only.

 

CONNECT: Our network of volunteers help those in the community with various needs such has mowing a lawn for a senior, shopping, yard work, handyman needs, tutoring kids, caring calls, basic car repair,

 

CARE: CityServe volunteers provide many different types of manual labor to needy and elderly individuals and schools in our community. Many hands make the work light so we have teams who are able to do basic yard work, home care, painting projects, handyman services and much more. All labor projects must be approved after assessment.

CARE: CityServe volunteers may provide transportation to medical appointments, meals for the sick, and support for those struggling with grief and illness. We partner with local churches to provide various workshops on health, fitness, preventative health and basic issues to equip residents to live a healthy and fully functioning life.

CARE: CityServe does provide financial assistance directly. However, depending on the type of request such as rental assistance the client must enroll in case management. For smaller requests, we have vouchers for food, clothing and amenities to help take the financial weight off our of families during a time of struggle.

 

COORDINATE: Our staff, care advocates or community volunteers can make referrals for tax assistance and debt relief. Every month we have something going on to support struggling families. For example, budget workshop, classes or free laundry day, etc. Check back frequently for our special programs and events.

 

CONNECT: HEALTH SERVICES

CARE: CityServe serves a diverse community where multiple languages are spoken. Our office intake coordinators speak Spanish (M-F)

 

CONNECT: Our Network provides volunteers who are able to assist those whose mother tongue is other than English, if needed.

CARE: We have an up-to-date “job binder” for clients to look at.

 

COORDINATE: CityServe provides referrals for employment and job training.

 

CONNECT: We have teams of volunteers who will help write a resume, help with job interview skills and other services to help one in the job search. Occasionally, employers will offer jobs through our network. Sometimes one of our local churches will hold a resume workshops for our clients who are actively looking for work.

CARE: If the request falls beyond the scope of our services, we will work with you until we find the help you need.

 

CONNECT: CityServe volunteers are available to meet a wide range of needs.

CARE: If you need a friend to talk to or a shoulder to cry on, we can pair you with a community care advocate.

 

COORDINATE: If you struggle with an illness or fear, please let us know. We have a network of support groups. if you are in need of help with a particular issue in your life; if you have a loved one who is ill or a child who is disabled, ask us about support groups. If you have an addiction you can’t kick, we have a group for you.

 

 

CONNECT: CityServe volunteers are available to meet a wide range of needs. We also have our Community Care Advocacy Program. If you would benefit from having one person or a small group of people sponsor you for a 3-month period, let us know. Our case managers match participants with willing community care advocates who connect with the participant weekly to talk with them or serve them as needs arise. The goal is to build meaningful relationships and for emotional, spiritual and physical needs to be met.

CARE: All year long we partner with many youth programs, after-school tutoring programs,fun and sport programs launched throughout the year. We also have a myriad of youth clubs, kids clubs and support groups for all ages.

CARE:As part of a multi-year initiative, we work with our CityServe patron churches and a task force on disaster readiness for individuals and their families and households, emphasizing preparedness for self-sufficiency and equipping individuals for service to others. We do this by promoting awareness, training for readiness, and by identifying needed resources and volunteers within the communities that can be deployed in a disaster. With churches, partners, schools and businesses we promote readiness for continuity (“keep the doors open”) and equipping itself towards a goal of a unified response, providing emergency relief and recovery services to the community in time of disaster.

CARE:As part of a multi-year initiative, we work with our CityServe patron churches and a task force on disaster readiness for individuals and their families and households, emphasizing preparedness for self-sufficiency and equipping individuals for service to others. We do this by promoting awareness, training for readiness, and by identifying needed resources and volunteers within the communities that can be deployed in a disaster. With churches, partners, schools and businesses we promote readiness for continuity (“keep the doors open”) and equipping itself towards a goal of a unified response, providing emergency relief and recovery services to the community in time of disaster.

COORDINATE: All year we have partnered with many justice causes. If you are interested in fighting modern day slavery, foster care support, homelessness, abuse, obesity, bullying, gang prevention, senior protection, religious and ethnic peace then please inquire for local opportunities to serve as an advocate.

CARE: Our case workers and community care advocates will assess needs and assist as much as possible with making connections.

 

COORDINATE: CityServe provides referrals for legal services and support.

 

CONNECT: Occasionally, local attorneys will offer free services through our network

CARE:All year we coordinate with our patrons and partner for larger programs to meet basic needs for families. All programs are based on a first come, first served basis while supplies last. Some examples are: Back to School Drive, Thanksgiving programs, Christmas Programs, Easter Programs, Community Impact Day, Mobile home and School Beautification Projects, Make A Difference Day and Compassion Month activities (February), also camps and VBS outreaches.